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arrownac.com Marketing Redesign

Overview

Toward the end of 2006, the Marketing team looked to the web services team for ways to emphasize the existing marketing vehicles on arrownac.com

Goals & Objectives

  • Provide better visibility into marketing vehicles on arrownac.com
  • Increase supplier marketing revenue through expanded capability
  • Increase reach into new and existing customer base by emphasizing third party search optimization (Google)

Challenges

  • Limited budget for project
    • Left search and other major functionality upgrades out of scope
  • Developing a standard product segmentation around a non-standard product taxonomy at Arrow
    • Defaulted to the taxonomy used on the printed line card information today
  • Developing content for all manufacturers and products

Solutions

  • Redesign most of the website outside of part search and the shopping cart
  • Add additional content to the site, highlighting products and manufacturers Arrow is franchised to sell
  • Bring navigation up-to-date on the site to simplify customer choices and incorporate the new microsite strategy
  • Change the current product marketing section to include a broader set of offers that could range into seminars or other promotions
  • Move the content management to Teamsite for greater flexibility and turnaround time in maintenance
  • Utilize AJAX and Web 2.0 to incorporate Special Offers and Events information in to the homepage and subsequent pages
  • Allow for multiple sizes of ads in the right hand column (skyscraper through square button)

Outcome

  • Redesign most of the website outside of part search and the shopping cart

 

Information Architecture - Site map for redesign
Wireframe showing tabbed interface
arrownac.com final design